Terms of service

Terms of Service

Last updated: 17 August 2026

Welcome to Curated & Co. These Terms of Service govern your use of our website and your purchase of products through our online store.

By accessing or using our website, you agree to these terms.

1. About Our Store

Curated & Co. offers handmade, customized, personalized, and curated gifting products.

Our products may include customized gifts, bouquets, personalized products, hampers, and other gifting items.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, colors, and other information displayed on our website are accurate.

However, handmade and customized products may have minor variations in appearance, color, size, texture, or finish.

Such variations may occur because products are handmade or because of differences in screens, lighting, photography, and materials.

3. Customized Orders

For customized products, customers are responsible for providing accurate information, including names, photographs, dates, messages, colors, designs, and other customization requirements.

Customers should carefully review the information provided before submitting an order.

Once customization or production has started, changes or cancellations may not be possible.

4. Pricing

All product prices displayed on the website are subject to change without prior notice.

The price applicable to an order will generally be the price displayed at the time the order is placed, subject to any applicable errors or corrections.

Shipping charges and other applicable charges will be displayed at checkout where applicable.

5. Orders

Placing an order constitutes an offer to purchase the selected products.

We reserve the right to refuse or cancel an order in circumstances including, but not limited to:

  • Product availability issues

  • Incorrect pricing or product information

  • Suspected fraudulent transactions

  • Inability to verify order information

  • Errors in customization or customer information

If we cancel an order after payment has been received, any applicable refund will be processed in accordance with our Refund Policy.

6. Payments

Payments are processed through the payment methods made available at checkout.

Customers agree to provide accurate and complete payment and billing information.

We do not knowingly store complete payment card details on our own systems.

7. Shipping and Delivery

We ship orders to locations in India where delivery is available.

Estimated processing and delivery times are provided in our Shipping Policy. Delivery dates are estimates and may be affected by circumstances beyond our reasonable control.

8. Returns and Refunds

Returns, cancellations, replacements, and refunds are governed by our Return & Refund Policy.

Customized and personalized products may have different return and cancellation conditions because they are prepared specifically for individual customers.

Nothing in these Terms is intended to exclude or limit rights available to consumers under applicable law.

9. Intellectual Property

All website content, including photographs, graphics, logos, product descriptions, text, designs, and other materials created or provided by Curated & Co. remains the property of Curated & Co. or its respective rights holders, unless otherwise stated.

You may not reproduce, copy, distribute, modify, or commercially use our content without prior written permission.

10. User-Submitted Content

If you provide photographs, names, messages, or other content for customization, you represent that you have the necessary rights or permission to provide that content to us for fulfilling your order.

You should not submit content that is unlawful, infringing, abusive, or otherwise inappropriate.

11. Website Use

You agree not to use our website for unlawful purposes or in a manner that could damage, disable, overburden, or interfere with the operation of the website.

You must not attempt to gain unauthorized access to our website, systems, accounts, or customer information.

12. Third-Party Services

Our website may use third-party services such as payment gateways, courier providers, analytics services, advertising platforms, or other service providers.

Use of such services may be subject to the applicable third party's terms and policies.

13. Limitation of Liability

To the extent permitted by applicable law, Curated & Co. will not be responsible for losses arising from circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be published on this website with the revised date.

15. Governing Law

These Terms shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.

16. Contact

If you have questions regarding these Terms of Service, please contact:

Curated & Co.
Email: curatedandco12@gmail.com
Phone/WhatsApp: +91 96890 00705